Privacy Policy

1. Information We Collect

When you use Junction Bicycle services, we may collect the following information:

• Personal Information: Name, email address, phone number, and billing information when you book a bike rental.
• Usage Data: Information about how you interact with our website and services, including IP address, browser type, and pages visited.
• Location Data: Approximate location information when you use our mobile services to find nearby bike rental locations.
• Communication Records: Records of your communications with us, including customer service requests and feedback.

2. How We Use Your Information

We use the information we collect to:

• Process your bike rental bookings and payments
• Provide customer service and support
• Send you important updates about your reservations
• Improve our website and services
• Send promotional emails (if you opt-in)
• Prevent fraud and enhance security
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who help us operate our business, such as payment processors, delivery services, and IT support.
• Legal Requirements: When required by law, such as to comply with a subpoena or similar legal process.
• Business Transfers: In connection with a merger, sale, or other transfer of our business.

4. Data Security

We implement appropriate security measures to protect your personal information:

• SSL encryption for all data transmissions
• Secure payment processing
• Regular security assessments
• Employee training on data protection

However, no method of transmission over the internet is completely secure, and we cannot ensure absolute security.

5. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data.
• Correction: Request correction of inaccurate personal data.
• Deletion: Request erasure of your personal data.
• Restriction: Request restriction of processing your personal data.
• Portability: Request transfer of your data to another organization.
• Objection: Object to processing of your personal data.

To exercise these rights, please contact us using the information provided below.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website usage and performance
• Personalize your experience
• Show you relevant advertising

You can manage your cookie preferences through your browser settings or our cookie consent banner.

7. Third-Party Links

Our website may contain links to third-party websites or services that we do not own or operate. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing them with your personal information.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own, where data protection laws may differ. We ensure that appropriate safeguards are in place to protect your information when it is transferred internationally.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date. We encourage you to review this privacy policy periodically for any changes.

11. Contact Us

If you have questions about this privacy policy or our privacy practices, please contact us: